All Hotel Guests Must Be 13 Years of Age or Older

Louisiana Hospitality Group Policies & Rules

Effective February 1, 2024

FOR OUR INNS

Cancellations - 8 or More Days Before Check-in = Refund of any deposit collected thus far less $35 cancellation fee. 7 or Fewer Days Before Check-in = Forfeiture of total cost of stay

Deposits - A deposit will be taken equal to 1 night’s stay + applicable taxes.  Any remaining funds due will be charged to the credit card on file within the 7 days prior to arrival.  If you wish to use a different card at check-in, please advise the staff.

Dress Code - The ShadeTree Inn = casual attire/jeans/shorts are acceptable
The St. Francisville Inn = Business casual
The Royal Inn = Elegant casual attire is recommended
The Saint Restaurant = Business casual attire.  No tank tops, shorts, flip flops, or hats
The Spa at The Inn = Business casual.  Changing rooms & robes are provided

Identification - A valid driver’s license or passport is required at check-in along with the credit card used to make the reservation.

Check-In/Check-Out - The ShadeTree Inn = 3 PM Check-in / 11 AM Check-out
The St. Francisville Inn = 3 PM Check-in / 11 AM Check-out
The Royal Inn = 3 PM Check-in / 11 AM Check-out
You are welcome to use the amenities of the inn until your room is ready

Refunds - We do not refund rents or deposits lost due to cancelled or shortened stays because of weather.  We do not allow cancellations, refunds, or rescheduling due to an impending storm or hurricane, hurricane watch or warning, voluntary or mandatory evacuation.  We do not allow cancellations, refunds, or rescheduling due to cancelled flights, closed travel routes, or travel delays & interruptions.  Early departures due to inclement weather do not warrant refund of rent or deposit.  We strongly suggest purchasing travel insurance for stays during the hurricane season (June – November).

Portable Speakers/Cell Phone Music
The ShadeTree Inn = In-room only
The St. Francisville Inn = not allowed (including pool area)The Royal Inn = not allowed

Cell Phone Usage - The ShadeTree Inn = Cell phone is allowed as long as it does not disturb guests
The St. Francisville Inn = Cell phone camera only.  Cell phone conversations are allowed in guest rooms only.  No public areas
The Royal Inn = Cell phone camera only.  Cell phone conversations are allowed in guest rooms only.  No public areas

Children - The ShadeTree Inn = any age, must bring own crib & high chair
The St. Francisville Inn = minimum 13 years
The Royal Inn = minimum 18 years

Coolers - ShadeTree Inn = No coolers but rooms have refrigerators
The St. Francisville Inn = No coolers
The Royal Inn = No coolers but rooms have refrigerators

Closing Hours - The ShadeTree Inn = 10 PM
The St. Francisville Inn = 9 PM for pool & courtyard, 10 PM for bar & inn
The Royal Inn = 10 PM

Damages/Cleaning - All rooms are thoroughly inspected & inventoried prior to check-in and after departure.  Any missing items, including (but not limited to) guest robes, silver water bottle sleeves, or electronics will be billed to the credit card on file.  Any damages that require repair such as melted carpet (as a result of placing irons or curling irons on the floor), will be billed to the credit card on file.  Intensive cleaning due to smoking in the guest rooms will result in a cleaning fee added to the credit card on file.

Gratuities - A 20% service charge will automatically be added to all room charges.

Late Arrivals - All doors are electronic, and codes are transmitted to guests prior to arrival, so access at any time is permitted.

Luggage Service - Luggage may be dropped off from 9 AM – 2 PM on day of check-in w/ advanced notice

Parking - The ShadeTree Inn = off street self-parking is complimentary
The St. Francisville Inn = off street self-parking is complimentary
The Royal Inn = off street complimentary valet parking 3 pm – 9 pm
A parking pass will be provided for your vehicle.  Please place it facing up on your dash in front of the steering wheel.

Pets - The ShadeTree Inn = Yes.  Max 2 animals 25# or less.  $50 non-refundable fee applies.
The St. Francisville Inn = no pets
The Royal Inn = no pets

Refrigerators - The ShadeTree Inn = in-room refrigerators
The St. Francisville Inn = none in room but storage for medicines allowed inside the inn in locked refrigerator
The Royal Inn = in-room refrigerators

Ride Share Services - Ride share companies will bring you from Baton Route to St. Francisville, however they will not pick you up in St. Francisville to go to Baton Rouge.  Lachney Transportation will take you to Baton rouge with advance notice.  225-721-0456.

Room Service - The ShadeTree Inn = no
The St. Francisville Inn = yes
The Royal = yes (breakfast only)

Smoking - The ShadeTree Inn = smoking is allowed outside
The St. Francisville Inn = allowed next door in adjacent Parker Park.  Not on property
The Royal Inn = smoking is not allowed on the property

Spills - Spills happen, but please notify staff immediately so we may clean the spill

Staffing - The ShadeTree Inn = on-site is provided
The St. Francisville Inn = on-site
The Royal Inn = on-site

Taxes - Combined West Feliciana Parish tax of 9.45% + Louisiana State sales tax of 4.45%
TV & WiFi All inns offer free TV & WiFi

Visitors - The ShadeTree Inn = yes
The St. Francisville Inn = yes
The Royal Inn = no

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